FAQ

effect

1. How do I play?

Buy a ticket , pick your favourite 2D and 3D numbers, bet an amount of K5+ on your numbers, get your ticket then wait for the live draw.

effect

2. Which numbers can I bet on?

You can bet on a 2D or 3D number of your choice E.G 22 for 2D and 999 for 3D.

effect

3. Who can become a Sales Agent?

Anyone who is interested to work with the company.

effect

4. How can I learn to sell for lottery?

Anyone who is interested to work with the company.

effect

5. How can I learn to sell for lottery?

Leaders will take you through a training process before you become eligible to sell.

effect

6. Do I need some equipment to sell lottery tickets?

Yes, you need a smart phone and a lottery machine which will be made available for you.

effect

7. Do I need a static location?

Yes, as a sales agent you are required to have one fixed geographic location.

effect

8. Do you have a limit of the number of Sales Agents per area?

There is no limit, provided they meet the requiremts.

effect

9. Do you limit the selling area?

No, all movements by sales Agents are to be communicated with by upline managers/leaders.

effect

10. Is there a cashing schedule?

Yes, every Sales Agents will be given a float of K500, which you will be expected to submit the total cash values at the end day to the upline managers/Leaders.

effect

11. Do I need to meet a certain target?

Every saller is expected to reach a monthly target of K12,000.

effect

12. How much is a ticket?

K5 is the minimum amount, with a maximum of K500 on a 2D number and K100 on 3D number

effect

13. How many numbers can I bet on in one ticket?

As many as you want.

effect

14. Where can I buy a ticket?

Buy a ticket from any sales agent or lotto point in you’re area.

effect

15. What details should I expect on my ticket?

Bill number, Seller ID, Purchase Date , Claim Prize Date, Draw Number, Draw date, Our HotLine, Bar Code and Total amount Spent.

effect

16. Sometimes I cannot buy a number with the amount of money I want?

Every machine has a maximum float of K500, as people buy,it reduces hence when limit is reached, no one can buy from that machine.

effect

17. Do I need to provide my phone no. when buying a ticket?

Yes, you need to provide your contact details, so that we will be able to communicat with you, should you win.

effect

18. What are the Winning Odds for 2D and 3D lotto?

For 2D, Odds are 60. For example if you buy your ticket at K10, you win K600. For 3D, Odds are 200. For example, if you buy your ticket at K10, you win K2000.

effect

19. Where can I find lotto results?

Results will posted on live on Diamond TV, Facebook, Youtube and our Websit.

effect

20. Where and when do Live Draws take place?

You can watch the live draws on Diamond TV every Tuesday, Thursday and Saturday, 19:30hrs.

effect

21. Where can I re-watch the draws?

You can watch it on our Facebook page , Youtube channel or Website.

effect

22. How do I know I have won?

The numbers on your ticket should match the winning numbers announced on the live draws

effect

23. Do I receive a notification when I win a number?

Provided you left your contact details with the agent , you will be able to receive a message.

effect

24. How can I claim my winning?

Show your ticket numbers to any lotto point or our main ofices to claim your winnings.

effect

25. Where can I claim my winning?

You can claim your prize from any of our lotto points or visit our main offices at garden plaza building, 2nd floor opposite ZICA along thabo mbeki road.

effect

26. What is the condition for my claiming?

You ticket has to have the right dates before the draw, winning numbers mentioned, it should be an original copy and should be claimed with 10 days.

effect

27. Do I need to pay tax?

Yes, by law you are required to pay 20% tax of your winning prize.

effect

28. If i lost my ticket but left contact details with the seller, can I still claim my prize?

No, you cannot claim your prize without your ticket.

effect

Play and win with your mobile money

Copyright ©2023. All rights reserved by Lucky Star Lottery Limited